Another Day in the Antz Farm

Entries categorized as ‘Academia’

How Offshore Outsourcing Affects Customer Satisfaction

11 Jul 2008 · 2 Comments

(The Australian IT, 9 Jul 08 ) National Australia Bank has announced another wave of IT roles to be offshored that could see over 400 jobs sent to India by the end of the year.

From general (and ex-NAB) customer’s perspective, I’m not in favour of major outsourcing or massive usage contractual workforce. This structural workforce (and business process) change that rewards short term numbers gain for longer term decline in a company’s internal knowledge accumulation, customer knowledge, losing direct decision making ability and demonstrates a lack of commitment to the local customer base.

A recent article “How Offshore Outsourcing Affects Customer Satisfaction” published on WSJ reports on the very real cost of offshoring (up to 5% of a company’s market capitalisation). The authors understands the rational behind offshoring and recommends steps to minimise the downsides.

Categories: Australia · Globalisation · Research · Technology
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Winners! Team SOAK: 2008 Microsoft Imagine Cup Worldwide Software Design Champions!

08 Jul 2008 · 1 Comment

Congratulation to Team SOAK from Australia! The 2008 Microsoft Imagine Cup Software Design Worldwide Finals Champions! You brought home the (green and) gold!

I am extremely proud of your final achievement! You have achieved a first for Australia! Well done, David Burela (University of Tasmania), Dimaz Pramudya (Swinburne University), Ed Hooper (Melbourne University), Long Zheng (Monash University)!

Related links:

PS: Thanks for sending me the sms on your victory!

Categories: Academia · Australia · Imagine Cup · Melbourne · Microsoft · Microsoft Student Partners · Monash University · Software Development · Technology · Victoria
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Running Microsoft Research similiar to a Computer Science Department

07 Jul 2008 · No Comments

Dr Rick Rashid (Senior Vice-President, Microsoft Research) spoke to IEEE Spectrum (Jun 08 ) about his computer science department-styled approach to running Microsoft Research and the breathe of pure research (and not just applied) undertaken.

Visit the interview article “Microsoft’s Rick Rashid on Building a Corporate Research Giant” on IEEE Spectrum.

Categories: Academia · Education · Microsoft · Microsoft Research · Research · Technology
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The Gruen Transfer - How Advertising Work on Us

17 Jun 2008 · 1 Comment

Every day we’re exposed to an average of 3000 commerical messages on TV, radio, cinemas, billboards, magazines, newspapers, T-shirts, cups, public transport and the INTERNET. Have you wonder how advertising works and how it works on us? Check out ABC’s Gruen Transfer.

The Gruen Transfer hosted by Wil Anderson where a number of advertising agencies experts provide insights to the industry in lighthearted and funny panel discussion setting. These panel guests take part in weekly challenges, exercise and games to create ads for the unselliable (For example, “Making celibacy sexy!”)


Don’t forget to try the Consumer’s Revenge, where you can mix and match your own beer/ bank/ beauty cream ad!

Categories: Academia · Australia · Education · Entertainment · Research · Technology · Tips and Tricks
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Do we bump into things more while speaking on a cell phone?

08 Jun 2008 · No Comments

I was visiting an academic when I came across this print out published in CHI 2008 on a staff’s wall. You can click on the link to read more about this paper (ACM Library). I am keen to hear your thoughts after reading it.

do-we-bump-into-things-more-while-spaking-on-a-cell-phone

Categories: Academia · Education · Life · Mobile · Research · Technology

Synchronous Web Search: Microsoft SearchTogether

05 Jun 2008 · No Comments

 

Download SearchTogether (beta)

Microsoft SearchTogether is a free Internet Explorer plug-in that allows groups of people to collaborate on Web searches.

SearchTogether can benefit any group of people who are interested in investigating a topic together, such as students working on a group report, colleagues working on a joint project, or friends planning a shared vacation or other social activities. SearchTogether supports both synchronous and asynchronous collaboration styles.

SearchTogether allows each group member to customize their search preferences; choices include Windows Live Search, Yahoo!, and Google.

SearchTogether is a project from Microsoft Research. See SearchTogether page for more details.

Categories: Microsoft · Microsoft Research · Research · Social Computing · Technology · Uncategorized
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What does the Future Hold for Asia Research Universities

22 May 2008 · No Comments

During the recent years, Asian universities (especially from Singapore, Japan and Korea) received unprecedented level of government support to educate and develop the next generation of engineering and technology talent. But only few institutions can really make the grade to eminent research institutions. One of such institution is KAIST (formerly known as Korean Advanced Institute of Science and Technology).

During the recent Singapore Management University Distinguished Presidential Lecture (Apr 08), Dr Suh Nam Pyo (President, KAIST) outlined his university’s effort excel as a 21st century research university. Read about his vision for the future of Asias’ research universities.

Categories: Academia · Economy · Education · Globalisation · Research · Singapore · Teaching · US

Microsoft Research Asia Internship Opportunities for Australia, New Zealand and Singapore PhD Candidates

16 May 2008 · No Comments

The following Microsoft Research Asia groups are recruiting interns for the period from Jul - Sep 08:

  • User Interface
  • Media Communication
  • Data Intelligence and Tools
  • Machine Learning
  • Visual Computing
  • Internet Media
  • Search Technology Center

Internship program, background information and FAQ are avaliable from http://research.microsoft.com/aboutmsr/jobs/internships/about_china.aspx

Interested PhD candidates from Australia, New Zealand and Singapore universities, please contact me () for more information. Please note that I can only respond to relevent AU, NZ and SG enquiries.

Interested applications from other countries may email msraih@microsoft.com.

Categories: Academia · Australia · Careers · Microsoft · Research
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Download and Explore the Universe from your Desktop - Microsoft WorldWide Telescope

14 May 2008 · 3 Comments

Today, Microsoft Research announced the availability of the public beta of WorldWide Telescope.

“The WorldWide Telescope is a powerful tool for science and education that makes it possible for everyone to explore the universe,” said Bill Gates, chairman of Microsoft.

“By combining terabytes of incredible imagery and data with easy-to-use software for viewing and moving through all that information, the WorldWide Telescope opens the door to new ways to see and experience the wonders of space. Our hope is that it will inspire young people to explore astronomy and science, and help researchers in their quest to better understand the universe.”

I encourage all of you to try it at http://www.worldwidetelescope.org

Related link: Capturing screenshots from Worldwide Telescope (Long Zheng, istartedsomething.com)

Categories: Academia · Education · Microsoft · Microsoft Research · Photography · Research · Teaching · Technology · Travel · Uncategorized
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Your Tiny Mobile Glass Screen - The Next Business Model Threat to Google?

12 May 2008 · No Comments

MSN Money ‘The real threat to Google‘ has an article on the current real threat to Google’s business model in the mobile device space. It’s not Microsoft or Yahoo but the limitation behind your small mobile device screen (where they can sell ads space) and the the current mobile interface. The article finally covers potential avenues how Google may engage to tackle this risk.

Categories: Apple · Google · Microsoft · Mobile · Research · Technology
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